Frequently asked questions

General questions about Grand Hotel De Draak

  • Where is Grand Hotel De Draak located?

    Grand Hotel De Draak is located in the historic centre of Bergen op Zoom, right on the Grote Markt. Thanks to its central location, shops, restaurants and attractions are all within walking distance.

  • What are the check-in and check-out times at Grand Hotel De Draak?

    Check-in at Grand Hotel De Draak is from 15:00 and check-out is by 11:00. Early check-in or late check-out may be available subject to availability and at an additional charge.

  • Is the reception at Grand Hotel De Draak open 24 hours a day?

    Yes, reception is open 24 hours a day. You can always contact the team with questions or for service or assistance.

  • What is the cancellation policy?

    This is specified for each rate in the booking module. For example: Flexible cancellation. Change or cancel up to 1 day before arrival. | The room rate quoted excludes tourist tax of €3.34 per person per night and a service charge of €8.50 per room per stay. These charges are payable at the property.

Facilities and services at Grand Hotel De Draak

  • Does Grand Hotel De Draak offer free Wi-Fi?

    Yes, free Wi-Fi is available throughout the hotel for all hotel guests.

  • Does Grand Hotel De Draak have a fitness room?

    Yes, Grand Hotel De Draak has a fitness room that is open daily from 07:00 to 23:00. Use is free for hotel guests.

  • Does Grand Hotel De Draak have wellness facilities?

    Yes, Grand Hotel De Draak has wellness facilities that are open by appointment from 4:00 pm to 11:00 pm. A fee applies. Bath towels are included.

  • Can I leave my luggage at Grand Hotel De Draak?

    Yes, you can leave your luggage at reception free of charge, both before check-in and after check-out.

  • Does Grand Hotel De Draak offer a laundry service?

    Yes, Grand Hotel De Draak offers laundry and dry-cleaning services:

    • Laundry: returned within 24 hours
    • Dry cleaning: returned within 48 hours

    Express service is available for an additional charge (excluding dry cleaning). Please note: this service is not available on weekends or public holidays.

Rooms and stay

  • Do the rooms at Grand Hotel De Draak have a safe?

    Yes, all rooms have a safe. Instructions for use can be found on the safe itself.

  • Does my room at Grand Hotel De Draak have a minibar or refrigerator?

    Yes, each room is equipped with a refrigerator where you can store your own products.

  • Are rooms at Grand Hotel De Draak cleaned daily?

    Yes, the rooms are cleaned daily by housekeeping.

  • Are pets allowed at Grand Hotel De Draak?

    Yes, pets are welcome. An additional charge applies. Please contact us in advance for the conditions.

  • Does Grand Hotel De Draak provide cots or cribs?

    Yes, Grand Hotel De Draak offers baby cots for an additional charge, subject to availability.

Food & Drink

  • What time is breakfast at Grand Hotel De Draak?

    Breakfast is served at the following times:

    • Monday to Friday: 07:00 – 09:45
    • Saturday and Sunday: until 10:45
  • Does Grand Hotel De Draak have a restaurant?

    Yes, Grand Hotel De Draak has Restaurant 1397. The restaurant is open for dinner Tuesday to Saturday and lunch Wednesday to Friday.

  • What are the opening hours of Restaurant 1397?

    • Lunch seating: Wednesday to Friday from 12:00 – 13:00
    • Dinner: Tuesday to Saturday from 18:00 – 20:00
  • Does Grand Hotel De Draak also have a bar?

    Yes, in addition to Restaurant 1397, Grand Hotel De Draak has the tapas bar THE BAR, open for dinner from Thursday through Monday.

Getting Here & Parking

  • Can I park at Grand Hotel De Draak?

    Yes, Grand Hotel De Draak has a secure, enclosed car park with CCTV. Electric vehicle charging points are also available. Parking is subject to a fee.

  • What is the address of the Grand Hotel De Draak car park for navigation?

    For navigation, enter: Potterstraat 27, 4611 NR Bergen op Zoom.

  • Can I arrange a taxi through Grand Hotel De Draak?

    Yes, Grand Hotel De Draak works with Taxi Geers. You can book a taxi through reception. For morning journeys, we recommend booking the evening before.

Additional services at Grand Hotel De Draak

  • Does Grand Hotel De Draak offer bicycle rental?

    Yes, you can hire bicycles and e-bikes. We recommend booking in advance through reception. Rates are available on request.

  • Which payment methods does Grand Hotel De Draak accept?

    Grand Hotel De Draak accepts:

    • American Express
    • Diners Club
    • Mastercard / Eurocard
    • Visa
    • Maestro
    • V-Pay
    • Cash
  • Can I buy a gift voucher for Grand Hotel De Draak?

    Yes, gift vouchers for Grand Hotel De Draak are available at reception and on the website. They make the perfect gift for a stay or dinner.

  • Is smoking allowed at Grand Hotel De Draak?

    No, Grand Hotel De Draak is completely smoke-free, including the main terrace.

  • Does Grand Hotel De Draak have meeting rooms for business meetings?

    Yes, Grand Hotel De Draak has several stylish, fully equipped meeting rooms. These rooms are suitable for small meetings, boardroom sessions and larger business gatherings, and can be arranged flexibly to suit your needs.

  • What facilities does Grand Hotel De Draak offer for business events and meetings?

    Grand Hotel De Draak offers modern facilities for business events, including audiovisual equipment, high-speed Wi-Fi, daylight in the rooms and personal support from our team. Catering, lunch, dinner and multi-day meeting packages are also available.

  • Can I combine a business event or meeting with an overnight stay at Grand Hotel De Draak?

    Yes, Grand Hotel De Draak is ideal for multi-day business gatherings. You can easily combine your meeting or event with a comfortable overnight stay, breakfast and dinner at Restaurant 1397 or THE BAR. This makes the hotel ideal for business retreats, training sessions and conferences in the centre of Bergen op Zoom.

Do you have any questions?

Please feel free to contact reception. We’ll be happy to help.