Frequently Asked Questions

General questions about Grand Hotel De Draak

  • Where is Grand Hotel De Draak located?

    Grand Hotel De Draak is situated in the historic center of Bergen op Zoom, directly on the Grote Markt. Thanks to this central location, shops, restaurants, and attractions are within walking distance.

  • What are the check-in and check-out times at Grand Hotel De Draak?

    At Grand Hotel De Draak, you can check in from 15:00 and check out until 11:00. Early check-in or late check-out is possible subject to availability and for a surcharge.

  • Is the reception at Grand Hotel De Draak open 24 hours a day?

    Yes, the reception is open 24 hours a day. So you can always come in for questions, service, or help.

Facilities and services at Grand Hotel De Draak

  • Does Grand Hotel De Draak offer free WiFi?

    Yes, free Wi-Fi is available throughout the entire hotel for all hotel guests.

  • Does Grand Hotel De Draak have a fitness room?

    Yes, Grand Hotel De Draak has a fitness room that is open daily from 07:00 to 23:00. Use is free for hotel guests.

  • Does Grand Hotel De Draak have wellness facilities?

    Yes, Grand Hotel De Draak has wellness facilities that are open upon request from 16:00 to 23:00. There is a charge for this. Bath towels are included.

  • Can I leave my luggage at Grand Hotel De Draak?

    Yes, you can leave your luggage at the reception free of charge, both before check-in and after check-out.

  • Does Grand Hotel De Draak have a laundry service?

    Yes, Grand Hotel De Draak offers a laundry and dry cleaning service:

    • Laundry: return within 24 hours
    • Dry cleaning: return within 48 hours

    Express service is available for a surcharge (not for dry cleaning). Please note: this service is not available on weekends and public holidays.

Rooms and accommodation

  • Are the rooms at Grand Hotel De Draak equipped with a safe?

    Yes, all rooms are equipped with a safe. You will find the instructions for use on the safe itself.

  • Does my room at Grand Hotel De Draak have a minibar or refrigerator?

    Yes, every room is equipped with a refrigerator in which you can cool your own products.

  • Are the rooms cleaned daily at Grand Hotel De Draak?

    Yes, the rooms are cleaned daily by housekeeping.

  • Are pets allowed at Grand Hotel De Draak?

    Yes, pets are welcome. A surcharge applies. Please contact us in advance for the conditions.

  • Does Grand Hotel De Draak offer baby beds or children's beds?

    Yes, Grand Hotel De Draak offers cots for children at an additional charge and subject to availability.

Food and drink

  • What time is breakfast at Grand Hotel De Draak?

    Breakfast is served at the following times:

    • Monday to Friday: 07:00 – 09:45
    • Saturday and Sunday: until 10:45
  • Does Grand Hotel De Draak have a restaurant?

    Yes, Grand Hotel De Draak features Restaurant 1397. This restaurant is open from Tuesday to Saturday for dinner and from Wednesday to Friday for lunch.

  • What are the opening hours of Restaurant 1397?

    • Lunch reception times: Wednesday to Friday from 12:00 – 13:00
    • Dinner: Tuesday to Saturday from 18:00 – 20:00
  • Does Grand Hotel De Draak also have a bar?

    Yes, in addition to Restaurant 1397, Grand Hotel De Draak features tapas bar THE BAR, open from Thursday to Monday for dinner.

Accessibility and parking

  • Can I park at Grand Hotel De Draak?

    Yes, Grand Hotel De Draak has an enclosed and secure parking lot with CCTV surveillance. Charging points for electric cars are also available. Parking is subject to a fee.

  • What is the navigation address for the Grand Hotel De Draak parking lot?

    You can navigate to: Potterstraat 27, 4611 NR Bergen op Zoom.

  • Can I arrange a taxi through Grand Hotel De Draak?

    Yes, Grand Hotel De Draak works with Taxi Geers. You can reserve a taxi through the reception. For morning rides, we recommend booking the evening before.

Extra services at Grand Hotel De Draak

  • Does Grand Hotel De Draak offer bicycle rental?

    Yes, you can rent bicycles and e-bikes. We recommend reserving in advance via the reception. Rates are available upon request.

  • Which payment methods does Grand Hotel De Draak accept?

    Grand Hotel De Draak accepts:

    • American Express
    • Diners Club
    • Mastercard / Eurocard
    • Visa
    • Maestro
    • V-Pay
    • Contant
  • Can I buy a gift card from Grand Hotel De Draak?

    Yes, gift vouchers from Grand Hotel De Draak are available at the reception and via the website. Ideal as a gift for a stay or dinner.

  • Is smoking allowed in Grand Hotel De Draak?

    No, Grand Hotel De Draak is completely smoke-free, even on the main terrace.

  • Does Grand Hotel De Draak have meeting rooms for business meetings?

    Yes, Grand Hotel De Draak features various stylish and fully equipped meeting rooms. These rooms are suitable for small meetings, boardroom sessions, and larger business gatherings, and can be flexibly arranged to suit your needs.

  • What facilities does Grand Hotel De Draak offer for business events and meetings?

    Grand Hotel De Draak offers modern facilities for business events, including audiovisual equipment, high-speed Wi-Fi, natural daylight in the meeting rooms, and personal support from the team. Additionally, options for catering, lunch, dinner, and multi-day meeting packages are available.

  • Can I combine a business event or meeting with an overnight stay at Grand Hotel De Draak?

    Yes, Grand Hotel De Draak is perfectly suited for multi-day business meetings. You can easily combine your meeting or event with a comfortable overnight stay, breakfast, and dinner in Restaurant 1397 or THE BAR. This makes the hotel ideal for business retreats, training sessions, and conferences in the center of Bergen op Zoom.

Do you have any further questions?

Please feel free to contact the reception. We are happy to assist you.